Network Management

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Aruba
Posts: 1,285
Registered: ‎08-29-2007

Upgrade to Airwave 7.7.5 - now seeing lots of down alerts for Instant VC

Hi,

 

We've just upgraded Airwave to 7.7.5 and am now seeing frequenty false alarms for Instant VC being down.  I check and they are not actually down.

 

Previously, before the upgrade, for the most part we only received an alarm when it was genuinly down with occasional false alarms.  Now it is happening several time a day with all Instant sites.

 

I have increased the missed poll threshold by 1, but it's still happening.

 

Is anyone else seeing this post upgrade?

 

Thanks


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ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
Moderator
Posts: 1,251
Registered: ‎10-16-2008

Re: Upgrade to Airwave 7.7.5 - now seeing lots of down alerts for Instant VC

Aruba Instant APs do not exercise the 'missed snmp poll threshold' since they are not snmp based.  You should actually be focusing on the 'VC HTTPS Timeout' which is also on the group -> Basic tab under the Aruba Instant settings box.  By default the value is set to 5 minutes.

groupbasic-instant.jpg


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Aruba
Posts: 1,285
Registered: ‎08-29-2007

Re: Upgrade to Airwave 7.7.5 - now seeing lots of down alerts for Instant VC

ok, got it now.  For some reason though, after the upgrade, all the instant sites had a value of 1 min.  I've change that now, so hopefully we won't keep getting these alerts.

 

Thanks Rob


If my post is helpful please give kudos, or mark as solved if it answers your post.

ACCP, ACMP, ACMX #294
mclarke@arubanetworks.com
MVP
Posts: 706
Registered: ‎12-01-2010

Re: Upgrade to Airwave 7.7.5 - now seeing lots of down alerts for Instant VC

Thanks for asking! I've been meaning to figure that out for our installation as well.

--Matthew

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