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Super Contributor II

Using Ekahau Tags with Airwave

HI Airheads,

 

I'm currently testing a setup using Airista / Ekahau A5 asset tags over Aruba Instant with Airwave. 

 

I have configured the tags for chirp mode,  RTLS connector defined with Airwave and Instant and AP placed on the maps. 

 

I can see my tags popping up  in visualrf but they are being flagged as clients, not tags. 

 

Q1 - is the Tags view in VisualRF intended for RTLS tags or something else?

 

Q2 - is there any way to debug / validate the RTLS chirps to make sure they are being received regularly?

 

Thanks

Scott

Moderator

Re: Using Ekahau Tags with Airwave

Q1 - is the Tags view in VisualRF intended for RTLS tags or something else?

yes, it's intended for tags, it depends on how the tags are setup.  if they maintain an association - then they appear as clients.

Q2 - is there any way to debug / validate the RTLS chirps to make sure they are being received regularly?

there is the rtls log, but in 8.2.4/newer - the log is no longer visible from the CLI, so you'd have to monitor from the system -> status -> rtls collector log view.

 

keep in mind that rtls support is only from Aruba devices and rtls needs to be enabled from AMP Setup -> General -> Additional AMP Services


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
Super Contributor II

Re: Using Ekahau Tags with Airwave

Hi Rob,

 

Thanks for your reply. Would you expect to see any activity in the RTLS log other than process start / stop at normal logging levels?

 

 

 

RTLS log.JPG

 

I've configured the tags to Chirp mode but they only seem to come up as asssociated clients. I'm wondering if its a config mismatch between IAP and Airwave. IAP only has password field but AMP has user and pass for RTLS connector. From what i've read the username doesn't matter as long as the password matches?

 

 

 

 

 

 

 

Tag Test.png

 

Scott

Super Contributor II

Re: Using Ekahau Tags with Airwave

This is my IAP / AMP config: 

 

IAP 6.5.1.0

AMP 8.2.6.1

 

IAP RTLS Config.JPGAMP RTLS Config.JPG

Super Contributor II

Re: Using Ekahau Tags with Airwave

so after a few hours with TAC it seems the issue was iptables not permitting UDP 5050 into the Airwave server. 

 

Is it normal to have to modify the iptables when running RTLS?

 

 

Highlighted
Moderator

Re: Using Ekahau Tags with Airwave

It's a defect.  Any changes needed for a feature when toggled should be handled as part of the feature.  The support engineer should file the defect.


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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