01-27-2015 03:10 PM
Ever since upgrading to Airwave 220.127.116.11, I've been getting the following error when attempting to get into VisualRF:
The text reads as follows for searchability: "VisualRF communication timed out. The service may be unavailable. Please try again in a few minutes. If the problem persists, contact your system administrator.
The only way to fix it is to do a "Reboot System." After a few hours, it gets back in those mode.
I have a TAC case open, but still no word on what might be causing it.
Anyone else seen this/have suggestions?
01-27-2015 08:46 PM
I've experienced the same error message. It's the first time I've seen the message. I didn't receive error message with previous Airwave release.
01-28-2015 04:51 AM
i 've experienced the same issue upgrading to 18.104.22.168. after a few time investigating without finding any solution , i've re-applyed the same upgrade syncronising whith the lastest database and all is functionning righ now ...
01-30-2015 06:47 AM
I opened a case with Aruba TAC. They are troubleshooting the issue now.
I noticed that there is a new Airwave OS now available this morning on the Aruba Support Site.
New Version is 22.214.171.124.
I will try the latest release and see if that resolves issue.
01-30-2015 07:53 AM
After upgrading to 126.96.36.199 and rebooting the appliance, I successfully logged into VisualRF.
I did receive a message during initial login about the services starting. After about 60 seconds, the message disappeared and I able to access VisualRF.
Will monitor and see if original message reappears.
01-30-2015 07:58 AM
Aruba TAC allocated a bit more RAM to the box (bumped it to 768) and it seems to be working better. I'm about to do the upgrade to 188.8.131.52 and see how that goes as well.