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VisualRF admin access

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  • 1.  VisualRF admin access

    Posted Mar 18, 2015 09:54 AM

    Hi,

    Is it possible to create AirWave user allowing it only admin access to VisualRF? Thanks in advance.

     

     

    Regards,

    Nebojsa



  • 2.  RE: VisualRF admin access

    Posted Mar 18, 2015 11:28 AM

    Hi,

     

    Directly not possible, but we can give Read only on AMP, no access to RAPIDS and Reab/Write to VisualRF.

     

    For your ref:

     

    AMP.JPG

    Hope you got your solution :)


  • 3.  RE: VisualRF admin access

    Posted Mar 18, 2015 11:34 AM

    Thanks Venu, much appreciated.

     

    Regards,

    Nebojsa



  • 4.  RE: VisualRF admin access

    EMPLOYEE
    Posted Mar 18, 2015 11:42 AM

    I'd like to know more about this use case.  The reason that there isn't a VisualRF only user is because users with visibility of VisualRF typically are allowed visibility into the devices they can see in VisualRF.  In most cases, Help Desk troubleshooters leverage the visibility of the controller/APs to compare experiences between users connecting through the same network path (ex: are 2 users on the same AP having completely different experiences?  If so, it could be a client type specific issue).  Having the ability to drill down to this level is the main reason for having read-only access to the device info tabs.



  • 5.  RE: VisualRF admin access

    Posted Mar 18, 2015 11:54 AM

    Hi Rob,

    Reasoning behind this is that we are starting to add sites/devices to Airwave. Having more than 1000 sites we want to enable non-critical members of staff to do initial work: create folders, add devices, and floor plans to VisualRF following documented process.

    Hope this makes sense.

     

    Regards,

    Nebojsa

     



  • 6.  RE: VisualRF admin access

    Posted Mar 18, 2015 11:57 AM

    Hi,

     

    Good scenario. perfect :)

     

     



  • 7.  RE: VisualRF admin access
    Best Answer

    EMPLOYEE
    Posted Mar 18, 2015 12:14 PM

    There's currently 2 ways to go about that.

    1) Through the main AirWave system with the VisualRF write access / Monitor only mode for the rest of the AMP features.

     

    2) I would typically suggest that if you have someone uploading floor plans that they do it initially with VisualRF Plan (It's a Windows only app - essentially just the VisualRF portion of AirWave).  This way the workload can be partitioned per floor or building or campus (depending on how many staff members can perform the work).  When they place APs (as planned APs), they can provide AP name and/or MAC address.  Once the work is complete, they can export the plans they've done and then import them into AirWave.  After import, someone can go through each floor plan to do the Edit -> Auto-match planned devices (it's a per floor operation) / while sanity checking AP placement as they go.