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VisualRF shows only APs and clients

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  • 1.  VisualRF shows only APs and clients

    Posted Oct 30, 2015 12:06 PM

    Recently - and I do not know exactly when this started, unfortunately - it seems that all of the rogue alerts coming in Airwave do not show up in VisualRF. Doing some cursory exploration, I see that the heatmaps also no longer show up. The only two things that DO show up are my APs, and clients. No interferers, rogues, tags (what are those, notes?), and no overlays. I am currently running 8.0.9.1, with plans to upgrade to 8.0.9.2 next week. If it matters, the controller is 6.4.2.12. Since rogues aren't showing up, I am unable to go find the ones that show up repeatedly.

     

    Thanks,

     

    Russell



  • 2.  RE: VisualRF shows only APs and clients

    EMPLOYEE
    Posted Oct 30, 2015 12:23 PM

    Please open  a TAC case in parallel so that they can take a look at your setup.