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Wall lines getting "dislocated" from floorplans in VRF

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  • 1.  Wall lines getting "dislocated" from floorplans in VRF

    Posted Oct 07, 2015 09:44 AM

    Before, floorplan with wall type (concrete) delineated:

     capture.56.png

     

    Then last week, we're seeing this:

    capture.57.png

    Anyone experience this?

     

    We did update to 8.09 from 8.07 back on Sept. 21, but I'm fairly certain this didn't occur before October 1.

     

     



  • 2.  RE: Wall lines getting "dislocated" from floorplans in VRF

    EMPLOYEE
    Posted Oct 09, 2015 01:00 PM

    That's definitely unexpected behavior.  Are you using the Flash version of VRF or the HTML5 version?  Are the walls still dislocated after stopping and then restarting the VRF engine? To restart: go to VisualRF -> Setup -> toggle enable VRF = no, SAVE -> wait 5 min -> toggle enable VRF = yes, SAVE.  If the walls are still out of place, please open a support case so that we can debug.



  • 3.  RE: Wall lines getting "dislocated" from floorplans in VRF
    Best Answer

    Posted Oct 13, 2015 10:52 AM

    Rob,

    We had to revert to a previous data file from before the AMP upgrade.

     

    See Case #1765380 if you want to get more detail.