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can not see clients and AP is in pending status at airwave

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  • 1.  can not see clients and AP is in pending status at airwave

    Posted Jan 23, 2015 04:03 AM

    Can not see clients and  AP is in pending status at airwave. but these info. is available in controler web GUI.无标题.png



  • 2.  RE: can not see clients and AP is in pending status at airwave

    EMPLOYEE
    Posted Jan 23, 2015 05:41 AM

    You should open a case with TAC.  There is an error message on your screen.



  • 3.  RE: can not see clients and AP is in pending status at airwave

    EMPLOYEE
    Posted Jan 23, 2015 02:49 PM

    Looks like you need to approve the APs.  In the database, the clients are attached to the AP object, so you're not going to see a great deal of traffic if you only approve the controller for monitoring and not the APs.

     

    For the indices error, you can quickly run in the CLI:

    # ./root/svn/mercury/scripts/rebuild_indices.pl

     



  • 4.  RE: can not see clients and AP is in pending status at airwave

    Posted Feb 01, 2015 03:15 AM

    i didn't run this command. I run "make" CLI  and it does solve my issues.

     

    Sounds like that it is a issue on AMP/system.

     

    Thanks



  • 5.  RE: can not see clients and AP is in pending status at airwave

    Posted Mar 17, 2015 04:20 PM

    Did you ever get an answer? I have the same issue. 

     



  • 6.  RE: can not see clients and AP is in pending status at airwave
    Best Answer

    Posted Mar 21, 2015 06:31 AM
    Dell - Internal Use - Confidential
    I am sorry that I just have time to reply your email since I am on a oversea business travel.

    Yes, I solve it by myself. Finally, I just used some command from document, such as make, install.... Commands to re-build the airwave software, and finally airwave very well.
    So, it wasn't some configuration issue, I guess that some software modules didn't work. By using these command and rebuild the airwave, I solved this issue.
    For detailed OS level command line information on how to rebuild airwave, pls refer to airwave installation documents.

    Cheers
    Jonathan Ni(Xiangqian) | Sales Engineer,Dell PC-W Series WLAN Portfolio