not able to connect to airwave

[kgopinathan]

hi

i am not able to connect to airwave using https or http. the server is running and it is sending alert message. but i am not able to connect to the interface. any help on this will be appreciated.

Karthik

[SethFiermonti · Accepted solution]

can you SSH as root to the server?  Issue the command "daemons" There should be a long list.  Try restarting them with the command "rd"

[rgin]

Though restarting daemons is like hammering your way through the problem.  If you want to debug and find out the cause, it'd be worth opening a case with support.  Any crashes in the apache logs (/var/log/httpd/error_log or access_log)?

[kgopinathan]

[root@bhusd mercury]# daemons ?
  PID  PPID  PGID %CPU %MEM   RSS     ELAPSED CMD
 1751     1  1750  0.3  2.9 232644   20:06:52 VisualRF
 1464     1  1464  0.0  0.1 10912    20:08:11 Daemon::LowLevelServiceWatcher
 1521     1  1478  0.0  0.0   504    20:07:55 msgHandler
 1164     1  1164  0.0  0.0  1640    20:10:39 rrdcached
 1738     1  1738  0.0  2.9 230716   20:06:53 snmptrapd

i dont see a long list just the above

[Socialbeing]

What is the output of # df -h

i guess the server is out of disk space

[rgin]

It would seem that none of the other daemons are currently running on your server.  Check to see if the disk drive of the AMP is full:

# df -h

If it's not, then doing the 'rd' that Seth suggested could possibly get you back up and running.  But the fact that apache/pound are not visible explains why the UI was unreachable.  There may be better clues to the outtage in /var/log/low_level_service_watcher or service_watcher logs.

[kgopinathan]

[root@bhusd mercury]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
                       65G   14G   48G  23% /
tmpfs                 3.8G     0  3.8G   0% /dev/shm
/dev/sda1              97M   36M   57M  39% /boot

have enough disk space

[rgin]

Did you try 'restart daemons' ('rd' command) already?  If not, go ahead and do so and open a support case to see if they can help find the root cause.

[kgopinathan]

i did and below is the output

 and also i am able to connect to the interface .. thanks a lot for the help...and how do i enable autoboot...i restarted the server before running rd.. but the server is not doing autoboot. it stops in the boot prompt then i need to press enter to boot..please help me on this too.

[root@bhusd mercury]# daemons
  PID  PPID  PGID %CPU %MEM   RSS     ELAPSED CMD
 2218     1  2218  0.0  0.2 18716       02:08 airbus
 1924     1  1924 33.7 10.4 820716      03:18 httpd_
 2212     1  2212  1.1 10.3 815392      02:09 Daemon::ServiceWatcher
 2220     1  2220  0.0 10.3 814092      02:08 Daemon::PortGrabber
 2223     1  2223  0.0 10.3 814036      02:07 Daemon::TupleSpaces
 2226     1  2226  0.0 10.3 814092      02:07 Daemon::TupleScheduler
 2254     1  2254  0.0 10.3 814692      02:06 Daemon::SwarmHandler
 2272     1  2272  0.3 10.3 814984      02:04 Daemon::PerfCollector
 2276     1  2276  0.0 10.3 813776      02:04 Daemon::AlertD
 2283     1  2283  0.9 10.3 815404      02:03 Daemon::APListCacher
 2286     1  2286  0.0 10.3 814520      02:03 Daemon::APScanner
 2289     1  2289  0.0 10.3 813872      02:03 Daemon::APWatcher
 2293     1  2293  0.0 10.3 814044      02:02 Daemon::APWatcherPollNow
 2296     1  2296  0.0 10.3 814580      02:02 Daemon::AsyncLoggerClient
 2299     1  2299  0.0 10.3 813784      02:01 Daemon::ConfigPusher
 2306     1  2306  0.0 10.3 814048      02:01 Daemon::ConfigVerifier
 2310     1  2310  0.0 10.3 814512      02:00 Daemon::DeviceEvent
 2317     1  2317  0.0 10.3 814072      02:00 Daemon::DNSFetcher
 2333     1  2333  0.0 10.3 814020      01:59 Daemon::PartialConfigPusher
 2336     1  2336  0.0 10.4 818936      01:59 Daemon::PAPI
 2339  2336  2336  0.0 10.3 814464      01:59 Daemon::AMONAggregator
 2375     1  2375  0.0 10.3 813812      01:54 Daemon::SNMPEnabler
 2378     1  2378  0.0 10.3 814076      01:54 Daemon::SNMPFetcher
 2384     1  2384  0.0 10.3 814952      01:14 Daemon::SNMPV2Fetcher
 2387     1  2387  0.0 10.3 814952      01:14 Daemon::SNMPV2Fetcher
 2390     1  2390  0.3 10.4 817704      01:14 Daemon::SyncD
 2397     1  2397  0.0 10.3 813812      01:13 Daemon::WepKeySetter
 2437     1  2437  0.0 10.3 815408      01:11 Daemon::AsyncLoggerClient
 2395  2394  2394 25.7  2.1 169708      01:13 VisualRF
 2200     1  2200  0.3  0.1 10268       02:12 Daemon::LowLevelServiceWatcher
 2257     1  2212  0.0  0.0   504       02:06 msgHandler
 2266     1  2266  0.0  0.0   900       02:04 pound
 2268  2266  2266  0.1  0.0  4332       02:04 pound
 2366     1  2366  0.0  1.0 85668       01:54 radiusd
 1115     1  1115  0.0  0.0  1196       06:30 rrdcached
 2382     1  2382  0.0  2.9 230600      01:14 snmptrapd