Network Management

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Frequent Contributor I

"Unknow Error - _ssl.c:477: The handshake operation timed out"

Receiving the following error in ClearPass this morning:

Unknow Error - _ssl.c:477: The handshake operation timed out
Check Subscription ID, Network Connectivity, http_proxy credentials.
Click on 'Check Status Now' after correcting the configuration.

I can connect to my ClearPass via an internet connection so I am pretty sure that its network connectivity is working.   I've tried "Check Status Now' twice.  Running version 6.5.5.78974

 

Anyone else receiving, have received, this error?

 

Guru Elite

Re: "Unknow Error - _ssl.c:477: The handshake operation timed out"

Can you please try again by clicking on "Check Status Now?"


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Frequent Contributor I

Re: "Unknow Error - _ssl.c:477: The handshake operation timed out"

Yes.

 

Seems to be working now.  No more error.   "Done querying for updates from ClearPass Webservice"  Thanks.

 

Was there a problem?

Guru Elite

Re: "Unknow Error - _ssl.c:477: The handshake operation timed out"

We are looking into it.  Others saw the error message as well.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.3 User Guide
InstantOS 8.3 User Guide
Airheads Knowledgebase
Frequent Contributor I

Re: "Unknow Error - _ssl.c:477: The handshake operation timed out"

Understood.  Much thanks.

 

Jason....

Re: "Unknow Error - _ssl.c:477: The handshake operation timed out"

I am seeing this same issue on both of my clearpass servers, any updates?

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