05-28-2013 07:40 AM
I was executing some Airwave reports and we have a breakdown by ssid and there was an ssid that is a dash, the output is listed below. We do not have an ssid that are dashes, does anyone have any idea what the - means?
SSID Number of Clients % of Clients
abcwireless 14485 53.70%
abc-guest 11818 43.81%
- 669 2.48%
05-28-2013 09:42 AM - edited 05-28-2013 09:42 AM
05-28-2013 01:27 PM
No, we don't have any wired clients. Also, it's only displaying when we create reports on outdoor wireless clients and we have a few mesh links, so I though it might have something to do with those links.
05-28-2013 02:30 PM
If you run the same report excluding the mesh links, does it still return the '-' ssid entry? I haven't seen this in the lab. You may get quicker traction by opening a support case.
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
05-29-2013 06:48 AM
I did open a support case and they suggested that it might have been from an SSID that had their name changed. Which is possible considering we have changed the names of some SSIDs in the past, however I don't think any of our outdoor access points were broadcasting the SSID that we changed. I could be wrong.
05-29-2013 02:43 PM
The dash is for any user's session where AirWave never learned the SSID. Usually, this is because we only got the user info from a trap, and by the time we polled the controller, the user was not there. When we poll a controller, we get a much more complete set of data compared to what we get from a trap.
If you look at your list of currently connected users, do you see users who have a dash for the SSID and a value of "Trap" in the SNMP Source column? If you do, then this is almost certainly the cause.