Opened a ticket with support and we found that when I originally upgraded to the latest version corrupted the backup file and possibly my folder where I had my floor plan files. After an hour on the phone and several attempts we move the folders to another drive and the software now runs.
Kind Regards,
Tony
____________________________
Tony Gawel
Director, Technology Development
Information Technology
Gemological Institute of America (GIA)
The Robert Mouawad Campus
5345 Armada Drive MS-43
Carlsbad, Ca 92008
Phone: 760-603-4015
FAX: 760-603-4499
Email:
tgawel@gia.eduwww.gia.eduThe World's Foremost Authority in Gemology(tm)
Ensuring the Public Trust through Nonprofit Service since 1931.
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