01-26-2012 10:50 AM
We just completed a survey of 130 retailers. The survey highlighted following trends:
- Acceleration of iPad rollouts for customer facing staff
- Allowing store employees to bring their own devices (BYOD)
- Offering Wi-Fi access to in-store customers
We knew that some retailers were considering iPad deployment to enhance in-store customer experience. However, we were surprised at how many were actually planning to use them. Fifty-six percent of all respondents plan to roll out iPads for their customer-facing staff in the next 24 months. While 29 percent plan to roll out Android devices, only 19 percent expressed interest in rolling out ruggedized handhelds from Motorola.
Read blog post for details.
Head of Industry Solutions
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