Remote Networking

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RAP packet loss on AT&T U-Verse

About a dozen of our remote workers (200+) that use AT&T U-Verse with the 2Wire Residential Gateway are experiencing packet loss on the tunnel between the controller and the RAP. Any traffic physically passing through the RAP but not traversing the tunnel is fine.
The users experiencing problems are running the exact same 2Wire RGs, including hardware revision and firmware as other AT&T users who do not experience the problem.

The workaround we found is to configure the 2Wire RG to put the Aruba into DMZPlus mode. This has resolved the problem in all cases.

Has anyone else seen this? Any clues as to what might be happening?
Guru Elite

Re: RAP packet loss on AT&T U-Verse

You are not the only one with that issue with 2Wire, unless you enable DMZ Plus. http://www.jhartig.com/2010/04/2wire-router-dmz-plus-mode.html


Colin Joseph
Aruba Customer Engineering

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