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New Contributor

Upgrading VIA Client on Controller

Hi

I have some problems with uploading the VIA Client to the controller. THe thing is we have multiple users using both MacBooks and Windows 7 x64. I downloaded the .arb files and uploaded to controller, but when logging in to the site with the VIA client download on both the MAC and a 64 bit Windows computer it says that the only file available is Windows 32 bit version. Anyone has any idea?
Guru Elite

Re: Upgrading VIA Client on Controller

Downloading the 32 bit as well as the 64 bit should work. MAC OS X detection is not currently working. If the 64 bit is not working, please open a TAC case so that we can file a bug and fixed it.
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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New Contributor

Re: Upgrading VIA Client on Controller

So, as it doesn´t discover that it is a Windows 7 64 Bit machine im sitting at, it only says Windows 7 32 bit, im starting a ticket with Aruba? Am i Right? :)
Guru Elite

Re: Upgrading VIA Client on Controller

Yes, please to make sure that your individual requirement is met.
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
Guru Elite

Re: Upgrading VIA Client on Controller




If you want to download the OSX client manually, you can link to it right here: https://controllerip/via/download?os=osx

If you want to download the 64-bit client manually, you can link to it here: https://controllerip/via/download?os=64

It would seem that the detection and the redirect are not working.

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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