Remote Networking

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Occasional Contributor II
Posts: 13
Registered: ‎01-15-2010

VIA client + Aircard

Since this seems to be VIA question day...

My VIA clients seem to work beautifully on wired and .11 wireless. On "aircards", not so much.

For example - I have an AT&T USBConnect Mercury USB GSM wireless. I can connect and browse the web. I can download and install the VIA client. When I try to connect to through the client, here's the diagnostics:
Remote server access ... Not Reachable
Remote server access ... OK
Network Interface ... Not Ready
Client encountered an internal error

On the Connection Details tab, it's an error 12031 - "Client encountered an internal error"

Anyone else using GSM cards successfully? What models?
Guru Elite
Posts: 20,960
Registered: ‎03-29-2007

Open a case

Jim,

Please open a case, so we can separate or address the card issue from the Via issue, or the combination of both.


Colin Joseph
Aruba Customer Engineering

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