07-14-2014 04:59 PM
Is anyone having problem with role not being added after Authenticating in 22.214.171.124. It was working fine till I upgraded now I can not login to cppm or authenticating using 802.x1 with AD credential. Anyone else have a issue after upgrading?
07-14-2014 05:02 PM
Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
07-15-2014 08:05 AM
Thanks for Responding Cappalli.
I am getting this.
Service Name :
AD auth for CPPM ClearPass Admin Access (Active Directory)
|Authentication Source :|
[User Authenticated], [Other]
[TACACS Deny Profile]
The [other] Role should be TACACS Helpdesk
Jul 14, 2014 16:08:23 PDT
|Request Type :|
|Client IP :|
Authentication privilege level mismatch
|Tacacs server||Requested priv_level= greater than Max Allowed priv_level=|
07-15-2014 11:08 PM
Please make sure you have a TAC case open. Its looks like you might have had a file that did not migrate correctly. It might be as simple as importing an updated dictionary file or TAC may need to login as root.
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09-24-2014 01:13 PM
What was the outcome on this problem? I am doing a fresh install and have followed the documentation about setting up TACACS and I either get the default read only admin or if I get away from using roles and just enforcement policy I get the same "Requested priv_level= greater than Max Allowed priv_level=" Error.