08-17-2016 09:11 AM
We had Airgroup working with CPPM forced registration turned on. We have Chromecast devices throughout our district and want to limit what users can see and have access to. We recently added a captive portal with Google Authentication so we create a Cluster for our Master and Local Controller with a VIP. We also have our AP groups load balanced to both the Master and Local.
After making the changes the forced registration prevents users from seeing any chromecasts. If I disable the forced registration they will show up.
08-17-2016 09:14 AM
- Are you seeing the AirGroup Authorizations in ClearPass Access Tracker?
- Are you seeing the server entries on the controller with the command:
show airgroup cppm entries
- Did a partner set this up for you?
08-17-2016 09:30 AM
I am seeing the AirGroup Authorizations in Clearpass.
I am seeing the server entries on the Local Controller but not the Master Controller. Since the AP-Groups terminate on different controllers I need to look on both.
I did have a partner set it up and they could not figure out why it was not working. They suggested I put in help request with Aruba and they were not able to figure it out either.
08-17-2016 10:00 AM
Load balancing APs between two controllers could be your issue. I am sure that does create a variable. Users probably should not be allowed to roam between controllers in a regular deployment.
Aruba Customer Engineering
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08-17-2016 10:15 AM - edited 08-17-2016 10:18 AM
I will terminate them all on one controller. Which controller would be ideal? The Master or Local? Also, should I have an Active AirGroup Domain setup?
- Thank you for your quick response.
08-17-2016 10:33 AM
terminating. You may want to open a TAC case.
08-17-2016 11:53 AM
I will open another case. The following is the message I see when I am in the Aruba - Dashboard - Airgroup and looking at a client.
server registration is required but server is not registered in CPPM/Controller
All of my AirGroup servers are in Clearpass Manage Devices and are shared devices. Is there anything on the Clearpass side that I am missing?
08-17-2016 12:19 PM
Are the 2 controllers added in Clearpass guest under Administration -> Airgroup Services -> Controllers ?
If you press the read configuration button when selecting one, is it working ?