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Contributor II
Posts: 40
Registered: ‎09-10-2014

Airwatch Context server login error

Can anyone explain to me how to improve the login status between ClearPass and Airwatch.

 

Clearpass are servers (4 25K) , Airwatch is a VM, All are internal to the network-- no proxy between servers.

 

 

We use airwatch to authenticate users with non-windows devices to the AD environment.

 

Brian Warren
Regular Contributor II
Posts: 226
Registered: ‎03-03-2011

Re: Airwatch Context server login error

Do you have a HTTP proxy configured on the Clearpass appliances for Internet access?

 

If so, then the check to the Airwatch server is being sent to the proxy. If you are running version 6.5.2 there is now an option to bypass the proxy in the Airwatch context server set-up. If you are running a version below 6.5.2 this option is not present and you can get this error.

 

David
ACDX #98 | ACMP | ACCP
Contributor II
Posts: 40
Registered: ‎09-10-2014

Re: Airwatch Context server login error

My clearpass and airwatch are both internal to my network, there is no proxy between them, just cabling. My ClearPass is at 6.4.7.


But are you saying that I need to go to 6.5.2 on clearpass?
Brian Warren
Regular Contributor II
Posts: 226
Registered: ‎03-03-2011

Re: Airwatch Context server login error

It is not whether there is a proxy between them, is the Clearpass configured for a proxy to access the Internet?

David
ACDX #98 | ACMP | ACCP
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