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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Alert message when performing social logins

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  • 1.  Alert message when performing social logins

    Posted Oct 09, 2014 06:53 AM

    Well, getting there with porting my dev config to the production server. I can now auth using my facebook account. However, on the production box I'm seeing an alert when I authenticate

     

    Session failed for Host=http://localhost:6600/battery, Reason=[get::<easy_perform>, (error=7) Couldn't connect to server]

     

    ?

     

    Rgds

    Alex

     



  • 2.  RE: Alert message when performing social logins

    EMPLOYEE
    Posted Oct 09, 2014 10:57 AM

    Usually when that is happens its an issue from guest talking to CPPM. The most common reason I have seen it happen is if you didnt deploy a VM with enough resources. I would suggest a reboot and if it continues can TAC. 



  • 3.  RE: Alert message when performing social logins

    Posted Oct 09, 2014 11:50 AM

    This is our master clearpass server in a cluster. Not in use at the moment, but if I'm rebooting the master server, are there any things I need to do first or in a particular order?

    A



  • 4.  RE: Alert message when performing social logins

    EMPLOYEE
    Posted Oct 09, 2014 11:53 AM
    If it is the pub then you will not be able to create new guests or onboard until it is up.

    Just make sure if you have a backup pub that the time is set long enough that it wont roll over during the reboot cycle.


  • 5.  RE: Alert message when performing social logins

    Posted Oct 10, 2014 10:31 AM

    Well rebooted it but seems to have made no difference. :-((, still getting the same error message

     



  • 6.  RE: Alert message when performing social logins

    EMPLOYEE
    Posted Oct 11, 2014 12:37 AM
    Please open a TAC case


  • 7.  RE: Alert message when performing social logins

    Posted Aug 25, 2017 12:28 PM

    Hi there,

     

    I am working on an implementation of Clearpass (500 endpoints) and I am receiving a similar error message on the activity log:


    Session failed for Host=http://localhost:6600/battery, Reason=[get::<easy_perform>, (error=28) Timeout was reached]

     

    Should I consider the same error origin since the host of the VM has a deficit of two CPUs?

     



  • 8.  RE: Alert message when performing social logins

    EMPLOYEE
    Posted Aug 25, 2017 12:30 PM
    You should open a TAC case.


  • 9.  RE: Alert message when performing social logins

    Posted Aug 25, 2017 03:03 PM

    Thank you for the confirmation Capalli.



  • 10.  RE: Alert message when performing social logins

    Posted Nov 03, 2017 08:28 AM

    Jose

    Did you fix the isse with TAC?  If so, can you share the root casue? I am having the same issue. Posture enforcement is not working and the alert in access tracker is as below

    Sagi

     

    Policy server Session failed for Host=http://localhost:6600/battery, Reason=[get::<easy_perform>, (error=7) Couldn't connect to server].

     



  • 11.  RE: Alert message when performing social logins

    Posted Nov 12, 2019 01:59 PM

    Having the same issue too. Anyone have any updates on a fix?

     

    Not sure if it's related, but i am getting Online Status: Not Available in Access Tracker Summary log. I do have the accounting tab showing up with correct accounting information..