Security

Reply
Occasional Contributor II

Android QuickConnect app Problem

Hi, I am having an issue with android clients downloading the QC app. It is working well on all other OS. The app itself seems to download. It app appears on the device but when trying to open the result is a Google play error. Could this be a ClearPass error. ClearPass is running version 6.2.2.5. Thanks.

Aruba

Re: Android QuickConnect app Problem

You will need to check your Firewall settings and your inital role. I just tested last night for another customer and it worked fine in my lab.

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Occasional Contributor II

Re: Android QuickConnect app Problem

Thanks tarnold

 

What firewall protocols destinations need to be open? Do you have a list of rules?

Aruba Employee

Re: Android QuickConnect app Problem

This link contains the ports and protocols for communications between controllers, APs and RAPs, as well as management communication. Please review this and it should give you everything you need.

 

http://www.arubanetworks.com/techdocs/ArubaOS_60/UserGuide/Firewall_Port_Info.php

 

Super Contributor II

Re: Android QuickConnect app Problem

I believe what he is looking for is what firewall rule does he need to have allowed for a user to be able to access the Google play store and download the quick connect app.

 

Something like this.

 

http://community.arubanetworks.com/t5/07-19-13-Expert-Day/Allowing-android-clients-google-com/td-p/87290

and

http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/CPPM-Android-Install-QuickConnect/m-p/91380/highlight/true#M6404

 

 

Sean Rynearson | Chief Airhead
Aruba, a Hewlett Packard Enterprise Company
Super Contributor II

Re: Android QuickConnect app Problem

 

netdestination "GoogleAndroid"
 description GoogleAndroid
 no invert
  name android.clients.google.com position 1
  name google-analytics.com position 2
  name ajax.googleapis.com position 3
!

ip access-list session "GoogleAndroid"
alias "user" alias "GoogleAndroid" any permit position 1 queue low
!

Then add to your role before deny.

 

user-role "ROLE"
access-list session "GoogleAndroid" position 1
!

 

 

 

Sean Rynearson | Chief Airhead
Aruba, a Hewlett Packard Enterprise Company
Occasional Contributor II

Re: Android QuickConnect app Problem

Tested.Problem solved guys. Thanks

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: