Security

Reply
Contributor I
Posts: 29
Registered: ‎03-25-2013

Apple CNA and Onboarding

Does the CNA bypass fix by using the landing.php work for onboarding iOS devices as well since that pops a login page?  I've attempted to use it but the device appear to still be using CNA and the device is being presented with a generic guest login page.  The reason I was even bothering to look into it is that I'm having issues with iPhone 5 and 5s devices where when you attempt to onboard them you're presented with an error of 'Profile Installation Failed.  A server with the specified hostname could not be found'.  I believe the problem is that the device is disconnecting from the wireless somewhere during the process because I can see it switch to LTE and therefore it can't resolve the hostname.  I can get the onboard to complete if I go through the process of:

1)Click cancel on the CNA window that pops up

2)From the options that pop up after hitting cancel choose the one that says to continue without internet connection

3)Open web browser and get redirected to the onboard login page

4)Complete onboarding.

 

any ideas?  anyone else having issues?

Aruba
Posts: 1,545
Registered: ‎06-12-2012

Re: Apple CNA and Onboarding

You should not see the CNA popup page if you are using the bypass. 

 

What wireless equipment/firmware are you using?

 

http://support.arubanetworks.com/DOCUMENTATION/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=12002

 

 

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor I
Posts: 29
Registered: ‎03-25-2013

Re: Apple CNA and Onboarding

3600 controller and Aruba 105 APs.  the phones are iphone 5 and 5s

Aruba
Posts: 1,545
Registered: ‎06-12-2012

Re: Apple CNA and Onboarding

Firmware?
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor I
Posts: 29
Registered: ‎03-25-2013

Re: Apple CNA and Onboarding

sorry i missed that.  6.2.1.1

Aruba
Posts: 1,545
Registered: ‎06-12-2012

Re: Apple CNA and Onboarding

One note is that you need to be on the latest CPPM 6.2.1.55992 for the IOS 7 CNA bypass to work.
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor I
Posts: 29
Registered: ‎03-25-2013

Re: Apple CNA and Onboarding

good catch. I will work onscheduling an upgrade next week.  I'm expecting that will resolve the issue.

Contributor I
Posts: 29
Registered: ‎03-25-2013

Re: Apple CNA and Onboarding

I'm not seeing that code version as an available download

Aruba
Posts: 1,545
Registered: ‎06-12-2012

Re: Apple CNA and Onboarding

patch.png

 

 

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor I
Posts: 29
Registered: ‎03-25-2013

Re: Apple CNA and Onboarding

yep i'm on CPPM 6.2.1.55992.  The controller is on 6.2.1.1

Search Airheads
Showing results for 
Search instead for 
Did you mean: