04-30-2013 10:45 AM
Anyone have any issues with Apple TVs and AirGroup/AirPlay?
For the most part it seems to function as it should but we see our Apple TVs drop off the AirGroup Server list and randomly come back after a period of time or if we restart airplay on the Apple TVs, it seems weird because it's usually hours and no set amount of time that we can see this happening. We have sleep mode off on these Apple TVs and they are connected via ethernet so we know they aren't dropping off the network.
05-06-2013 07:18 AM
Please open a support case to get to the bottom of this.
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base
09-30-2013 11:12 AM
We got ours to work by putting them onto a specific wired vlan only for apple TV and gave them static IPs. Even so they were dropping off. We then changed the setting back to DHCP and then reconfigured the manual address settings with a different DNS and now we don't seem to have any problems. Hope that helps!
10-04-2013 12:05 PM
Update: After we applied the update to the Apple TVs (ATV6) we see them randomly drop off and then reappear again sometimes minutes or only seconds later at other times it is hours before they reappear. It seems like each time the iPad changes APs airplay drops and then comes back.