Security

Reply
Contributor I

Apple TV and AirGroup Issue

Anyone have any issues with Apple TVs and AirGroup/AirPlay?

 

For the most part it seems to function as it should but we see our Apple TVs drop off the AirGroup Server list and randomly come back after a period of time or if we restart airplay on the Apple TVs, it seems weird because it's usually hours and no set amount of time that we can see this happening. We have sleep mode off on these Apple TVs and they are connected via ethernet so we know they aren't dropping off the network.

Guru Elite

Re: Apple TV and AirGroup Issue

What version?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I

Re: Apple TV and AirGroup Issue

Controller is running 6.1.3.6-AirGroup, we aren't using ClearPass currently.

Guru Elite

Re: Apple TV and AirGroup Issue

Please open a support case to get to the bottom of this.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: Apple TV and AirGroup Issue

Did you find a resoution to this.  We just changed to 6.1.3.6 so that we could use AirGroup for Apple TV's in classrooms.  We are having the same symptoms that you describe above.

Occasional Contributor II

Re: Apple TV and AirGroup Issue

got curious to know about your issue resolved ?, we r having similar issue

Occasional Contributor II

Re: Apple TV and AirGroup Issue

We got ours to work by putting them onto a specific wired vlan only for apple TV and gave them static IPs.  Even so they were dropping off.  We then changed the setting back to DHCP and then reconfigured the manual address settings with a different DNS and now we don't seem to have any problems.  Hope that helps!

Occasional Contributor II

Re: Apple TV and AirGroup Issue

different DNS, you have created a new DNS for this ?

Occasional Contributor II

Re: Apple TV and AirGroup Issue

We haven't created a new DNS but rather used our secondary DNS server.

Occasional Contributor II

Re: Apple TV and AirGroup Issue

Update:   After we applied the update to the Apple TVs (ATV6) we see them randomly drop off and then reappear again sometimes minutes or only seconds later at other times it is hours before they reappear.  It seems like each time the iPad changes APs airplay drops and then comes back.

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: