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Posts: 5
Registered: ‎01-13-2014

BYOD access denied using AD credentials

I'm running into an issue where staff members can no longer login with their own devices using active directory, I don't see any deny message other than "access denied by policy". This was working up until about a week ago. Currently on clearpass 6.5.3.75367.

 

I attached a log but I'm not sure I understand any of the warnings or errors. Can someone help make sense of it for me?  I've removed our domain from the log, which is why there is a space in the log.

 

Please let me know if I need to provide any additional information.

Guru Elite
Posts: 7,853
Registered: ‎09-08-2010

Re: BYOD access denied using AD credentials

That means its falling through your enforcement policy logic. What does your
enforcement policy look like?

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Guru Elite
Posts: 20,002
Registered: ‎03-29-2007

Re: BYOD access denied using AD credentials


Chadd wrote:

I'm running into an issue where staff members can no longer login with their own devices using active directory, I don't see any deny message other than "access denied by policy". This was working up until about a week ago. Currently on clearpass 6.5.3.75367.

 

I attached a log but I'm not sure I understand any of the warnings or errors. Can someone help make sense of it for me?  I've removed our domain from the log, which is why there is a space in the log.

 

Please let me know if I need to provide any additional information.


Go to Monitoring > Audit Viewer and see what was changed.

Colin Joseph
Aruba Customer Engineering

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