Hello!
Got a problem we're so far been unable to figure out.
Aruba OS 6.1.2.7
Clearpass Guest latest update
Scenario is normal redirect to Clearpass Guest for self-registration.
We set everything up as usual, and our testing using iPad and Android os devices, and one Win7 machine worked fine so we went home...
User called us up later telling us Windows XP, 7 and 8 was unable to get on. The captive portal redirect just timed out.
So we tested some more, and sure enough - our test WinXP/7 machines all timed out on CP, while iPad and Android works flawless... Redirect, register, login and out to internet they go.
How do we go about troubleshooting this thing?
The Windows 7 machines do get IP adress and we can ping the clearpass server. The timeout redirect URL is also correct.
I've tried various debug logging, but there isn't anything I can read from them that explains why this happens.
Thanks for any advice you can give.