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Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

CP Guest + too many browser redirects

[ Edited ]

Hi,

 

I have still a little problem with CP Guest. When I try to reset my password or access the self service area, I have a browser error " too many browser redirects".

 

I have read this page http://community.arubanetworks.com/t5/Community-Knowledge-Base/Preventing-too-many-browser-redirects-during-guest-access/ta-p/17173 but I don't know how to apply it to my network. We are using IAP-105 by our customer and they access our CP Guest portal thru the Internet. So I don't know where I need to configure it.

 

Anyone can help me to solve this. Thanks

 

Regards

 

Dimitri

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: CP Guest + too many browser redirects

You would need to allow traffic to the ip address of the CPPM box using http and https, if you have not done that already..

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: CP Guest + too many browser redirects

Hi,

 

Here is a diagram of this project, perhaps it would help to clarify the situation :

 

Simplified network diagram.jpg

Where do I need to allow traffic to the CPPM ? In the IAP or in my firewall ?

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: CP Guest + too many browser redirects

In the IAP.  Your guests must have an ACL that allow them to go to the ip address of CPPM over HTTP and HTTPS.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: CP Guest + too many browser redirects

Currently I have a Network-based rule that allowed :

 

- Allow any on server "internal GW ip address"

- Deny any to network "customer internal network"

- Allow any to all destinations

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: CP Guest + too many browser redirects

Do the users reach the CPPM on the public ip address?  That is what you need to allow http and https to.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: CP Guest + too many browser redirects

[ Edited ]

Yes they do.

 

Now my rules are : 

 

- Allow any on server "internal GW ip address"

- Allow https on server "CP public ip address"

- Allow http on server "CP public ip address"

- Deny any to network "customer internal network"

- Allow any to all destinations

 

It makes no differences.

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: CP Guest + too many browser redirects

Did this ever work?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: CP Guest + too many browser redirects

Everything works except the reset password and the self service area.

Guru Elite
Posts: 20,761
Registered: ‎03-29-2007

Re: CP Guest + too many browser redirects

So at what point does the user get the "too many browser redirects" error?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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