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CPPM AD Authentication Error Message : Reading windind reply failed!

 

The customer has created a test account and they have confirmed that the account is active and the password is correct but I keep getting this error: MSCHAP: AD status:Reading winbind reply failed! (0xc0000001) 

2014-02-06 13_56_58-Course Window.png

I disabled this but it didn't make a difference

2014-02-12 08_33_20-ClearPass Policy Manager - Aruba Networks.png

 

Wondering if anybody has seen this particular error

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Is each CP server joined to the AD domain?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

Yeah , it just one appliance

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Like Capelli said, the physical appliance not being joined to the domain is the most common reason for that error.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

It's been joined .

Could it be the account provided to join the CPPM to the domain ?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Does the AD account setup in the AD source as the bind account and/or the account used to join the domain have sufficient rights to read user account data in AD?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Once you join it, the account used does not matter.  You should attempt to remove it, and then rejoin it, if possible.  I would look to see if your AD authentication source is indeed the instance that was joined to the domain.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

I was able to confirm that the AD source was showing up with no issues.

 

Since the customer provided with a new admin account I suggested that we use the actual Admin account so went ahead and removed the CPPM from the domain and re-add it again but I am still getting the same error.

 

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

I am also able to browse 

 

2014-02-12 09_22_25-ClearPass Policy Manager - Aruba Networks.png

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Browsing is not related to joining to the domain. It uses ldap.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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