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CPPM AD Authentication Error Message : Reading windind reply failed!

 

The customer has created a test account and they have confirmed that the account is active and the password is correct but I keep getting this error: MSCHAP: AD status:Reading winbind reply failed! (0xc0000001) 

2014-02-06 13_56_58-Course Window.png

I disabled this but it didn't make a difference

2014-02-12 08_33_20-ClearPass Policy Manager - Aruba Networks.png

 

Wondering if anybody has seen this particular error

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Is each CP server joined to the AD domain?


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

Yeah , it just one appliance

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Like Capelli said, the physical appliance not being joined to the domain is the most common reason for that error.

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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Re: CPPM AD Authentication Error Message : Reading windind reply failed!

It's been joined .

Could it be the account provided to join the CPPM to the domain ?
Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Does the AD account setup in the AD source as the bind account and/or the account used to join the domain have sufficient rights to read user account data in AD?


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Once you join it, the account used does not matter.  You should attempt to remove it, and then rejoin it, if possible.  I would look to see if your AD authentication source is indeed the instance that was joined to the domain.

 

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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

I was able to confirm that the AD source was showing up with no issues.

 

Since the customer provided with a new admin account I suggested that we use the actual Admin account so went ahead and removed the CPPM from the domain and re-add it again but I am still getting the same error.

 

 

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

 

I am also able to browse 

 

2014-02-12 09_22_25-ClearPass Policy Manager - Aruba Networks.png

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite

Re: CPPM AD Authentication Error Message : Reading windind reply failed!

Browsing is not related to joining to the domain. It uses ldap.
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Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
******************
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