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Trusted Contributor I

CPPM Guest - CLEAR TEXT password check failed

I've had a few guests unable to login to our guest network.  Access Tracker displays the following alert "PAP: CLEAR TEXT password check failed".  The last guest was fixed after changing their password.  Not sure if that was the actual fix or just coincidence, but if so, why is it happening?

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Re: CPPM Guest - CLEAR TEXT password check failed

See if this applies to you:

http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Clear-Text-password-check-failure-against-MSSQL-DB/ta-p/233604

Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Trusted Contributor I

Re: CPPM Guest - CLEAR TEXT password check failed

Thanks Victor. 

 

We are using the built-in database with standard password field, not a separate SQL database.

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Occasional Contributor II

Re: CPPM Guest - CLEAR TEXT password check failed

guys,

 

any update on this? I'm getting this also in clearpass 6.6.0

Re: CPPM Guest - CLEAR TEXT password check failed

Does load balance is enabled in your server? If yes, then try to increase login dealy time.

 

Please navigate to the registration page and then edit - Login delay and increase the value.

 

Regards,

Pavan

 

Regards,
Pavan
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New Contributor

Re: CPPM Guest - CLEAR TEXT password check failed

Hi,

 

Did you solved the issue ? 

We are facing the same issue, with Build-in database and some clients report PAP : CLEAR TEXT password check failed.

 

We are in 6.7.1.35479 release.

Contributor I

Re: CPPM Guest - CLEAR TEXT password check failed

I am having the same problem on CPPM version 6.7.3.106273... Anybody find an answer?

Aruba Partner Ambassador ACMX #252, ACDX #824,ACCP, ACSA, AWMP, CCNP Wireless & Security
Guest Blogger

Re: CPPM Guest - CLEAR TEXT password check failed

Checks Pavans post. 

 

Increasing the login delay timer from 0 to 5 fixed the problem for me.

@rene_booches | AMFX #26, ACMX #438, ACCX #725, ACDX #760, CCNP R&S, CEH | Co-owner/Solution Specialist@4IP / blog owner@booches.nl
Contributor I

Re: CPPM Guest - CLEAR TEXT password check failed

It may be worth checking the passwords of users affected by this. Maybe a special character is being used which causes this to fail.

Try changing special characters and see if this resolves the problem.

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