Contributor II
Posts: 54
Registered: ‎01-16-2013

CPPM Insight errors after latest cumulative patch

ClearPass Policy Manager on CP-HW-25K platform


After patching my CPPM cluster, I'm getting hourly reports like this:


Source Monitor


Category Insight(Sync)


Timestamp Mar 01, 2017 07:23:02 EST

Description Netevent backlog:320457 detected


I've tried turning off Insight on all 3 nodes of the cluster, then all back on but the errors return.


Also I'm not sure if this is a Red Herring, but at the same time, I've started receiving subscription expiration notices, but the systems are less than 6 months old..


SourceClearPass Firmware Update Checker
CategoryWebService Warning
TimestampMar 01, 2017 07:33:02 EST
Your subscription will expire in 6 days and you will no longer be able to receive updates. Please contact your reseller to renew your subscription.
Mike Davis
Network Engineer
University of Delaware
Posts: 1,434
Registered: ‎10-25-2011

Re: CPPM Insight errors after latest cumulative patch

probably best to open a tac case for that

Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
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