02-06-2015 01:12 AM
Mac Caching with CPPM does not work correctly.
OUr guest users are redirected to a captive portal when they connect for the first time. Generally Clearpass checks if the device is already in de endpoint database, because users should only are forced to login via captive portal once a day.
But in Access Tracker of CPPM I can see that this is not working.
I logged in with a new ipad on my captive portal. Everything is ok. Mac Caching fails as expected.
I disconnected the ipad via the aruba management gui and tried to reconnect.
Then i was prompted to login via captive portal again.
Access tracker shows that mac caching failed. I checked endpoint database and i found the ipad correctly.
Accesstracker shows following Error
Does anybody has an idea about this problem?
Thanks a lot
Solved! Go to Solution.
02-06-2015 01:37 AM
--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.
--Problem Solved? Click "Accepted Solution" in a post.
02-06-2015 04:14 AM
02-15-2015 05:52 AM
from your screenshot, your endpoint is in unknown state.
add another enforcement policy in your CP service to do post-authentication action to change the state to known after a succesful CP login.
CWNA | ACMP | ACCP
02-15-2015 08:07 AM
Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP