Security

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Super Contributor I

CPPM - Onboard Provisioning Service again and again

Hi experts,

 

I have configured the onboard service in my ClearPass and I have onboarded a Windows machine. Everythings worked properly, but when finally I was connected to the secure SSID by EAP-TLS, I see the Onboard Provisioning service appearing in Access Tracker ogain and again:

onboard.PNG

 

Sometimes the service is repeated every one or two minutes and sometimes it takes several minutes until the new service is triggered again.

All the entries are the same with online status, and the only thing that changes is the session identifier. Attached two entries below:

onboard2.PNG

onboard3.PNG

 

What is happening? Is this normal behaviour?

 

Regards,

Julián

 

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Guru Elite

Re: CPPM - Onboard Provisioning Service again and again

The device is continually reauthenticating. Something is up with the client or controller. Did you try a reboot of the client?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Super Contributor I

Re: CPPM - Onboard Provisioning Service again and again

Yes, you are right. After rebooting the client, the service remained steady. Thanks.

 

Regards,

Julián

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