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Contributor II
Posts: 90
Registered: ‎12-06-2014

CPPM not detecting OS

I have Instant APs authenticating to CPPM. Im noticing that in the IAP Im seeing clients successfully auth but the OS of those clients are not displaying. What could be causing the OS not to be detected; controller or CPPM issue? 

Guru Elite
Posts: 8,456
Registered: ‎09-08-2010

Re: CPPM not detecting OS

What is the OS?
Do you have DHCP helpers pointing to ClearPass?


Thanks,
Tim

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor II
Posts: 90
Registered: ‎12-06-2014

Re: CPPM not detecting OS

Not sure the OS, thats the problem. Some clients are detected and most are not. The ones that work appear to be a mix IOS, andriod, windows. 

 

Yes, we just added the IP helper addresses yesterday 

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