Security

Reply
Occasional Contributor I
Posts: 8
Registered: ‎12-21-2012

CPPM restart after power failure

I have experienced that a remote CP-HW-500 hasn't powered up by itself after a power outage. Support claims it by default should power up again after power has been restored  However, it has happened twice now.

Is there a way to check/modify this setting without having to go onsite?

 

/rene

Rgds,
Rene Hinsch
Aruba
Posts: 233
Registered: ‎11-19-2009

Re: CPPM restart after power failure

Is this going to be a Virual Box like a VM installed clearpass server if yes? how the device is getting power ? This could be the issue with the server locally. May we know the specfications of the hardware/software installation?

 

Thank you,

Sriram

Occasional Contributor I
Posts: 8
Registered: ‎12-21-2012

Re: CPPM restart after power failure

Hi Shiram,

This is an Aruba CP-HW-500 appliance. Not a VM.

 

/rene

Rgds,
Rene Hinsch
Aruba
Posts: 233
Registered: ‎11-19-2009

Re: CPPM restart after power failure

OK got it. Would this be a power cord connectivity issue as i dont see the reason for the hardware not booting up post power outage however in other scenarios it working fine.

Occasional Contributor I
Posts: 8
Registered: ‎12-21-2012

Re: CPPM restart after power failure

I doubt it. It always happens when the rest of the data center loses power. It is only the CPPM that stays down until I go on-site and press "on"

Rgds,
Rene Hinsch
Occasional Contributor I
Posts: 8
Registered: ‎12-21-2012

Re: CPPM restart after power failure

So if the CP-HW-500 does not auto-power-on after a power outage it is an RMA candidate?

Rgds,
Rene Hinsch
Search Airheads
Showing results for 
Search instead for 
Did you mean: