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Super Contributor II
Posts: 429
Registered: ‎01-19-2011

CPPM serial number

How do I identify a particular instance of CPPM VM as I need to transfer some licenses. The subscription ID is the same for all devices in the cluster.

Guru Elite
Posts: 8,321
Registered: ‎09-08-2010

Re: CPPM serial number

Log in to the appropriate server and click the version number at the bottom right.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Re: CPPM serial number

It says serial number : None

 

Could this be because its a VM?

MVP
Posts: 4,226
Registered: ‎07-20-2011

Re: CPPM serial number

If you have the email with the certificate IDs it should right under it
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Re: CPPM serial number

Right, I have this info, but I need to know how this links to the individual VM instance as they were all purchased at the same time.

Guru Elite
Posts: 8,321
Registered: ‎09-08-2010

Re: CPPM serial number

SSH into the box and run "show license", then correlate the Product Key with the certificate/serial number in your licensing account.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Re: CPPM serial number

Thanks for the help - I have managed to identify two devices, however the other two were re-installs with new licenses generated so I do not have a correlation to a serial number. I guess I will just have to get TAC involved to sort this out. Finding a serial number - surely there should be a simpler way of doing this sort of thing!!!!!

Guru Elite
Posts: 8,321
Registered: ‎09-08-2010

Re: CPPM serial number

TAC should be able to figure it out with the server's license key.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 4,226
Registered: ‎07-20-2011

Re: CPPM serial number


MattF wrote:

Right, I have this info, but I need to know how this links to the individual VM instance as they were all purchased at the same time.


IF you look at the licensing.arubanetworks.com you can match the license key >certification ID>serial number

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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