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Contributor I
Posts: 31
Registered: ‎02-08-2016

Can`t access to the Login Homepage from Clearpass

Hello,

 

my english is not so good, but i hope you can understand my problem.

I have an Wifi Solution with aruba AP + Clearpass + Airwave.

I have 3 VLANs in this Wifi Solution

  1. one VLAN for employee
  2. second VLAN is Management VLAN
  3. is a Guest-VLAN

I will only allow Guests to access the Internet.

Now i have created on the clearpass server an GUEST-SELF-REGISTRATION, but i don`t have any access to this homepage. WHY ?

 

I think that these homepages are on the clearpass server and this server are not in the subnet of GUEST-VLAN. right ??

 

How can i resolve this problem ?? any idea ??

 

thx

Salvatore

Guru Elite
Posts: 19,995
Registered: ‎03-29-2007

Re: Can`t access to the Login Homepage from Clearpass

The ClearPass server does not need to be in the same subnet as the guest, but it needs to be routable to the guest subnet.

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Contributor I
Posts: 31
Registered: ‎02-08-2016

Re: Can`t access to the Login Homepage from Clearpass

Hi,

 

thats correct, but our security team do not want reroute between this two VLAN.

Is there another solution ? or is this the only solution ?

 

thx

Salvatore

Guru Elite
Posts: 19,995
Registered: ‎03-29-2007

Re: Can`t access to the Login Homepage from Clearpass

Clearpass has the option of creating a second interface, that you can put into the Guest VLAN.

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Contributor I
Posts: 31
Registered: ‎02-08-2016

Re: Can`t access to the Login Homepage from Clearpass

that would be great.  I have to try.

I`m a noob in this section. Is somewhere any tutorial or manual ?

Or can you explain me in a view words where i can configure this.

 

thx

Salvatore

Guru Elite
Posts: 19,995
Registered: ‎03-29-2007

Re: Can`t access to the Login Homepage from Clearpass

http://www.arubanetworks.com/techdocs/ClearPass/Aruba_CPPMOnlineHelp/index.htm#CPPM_UserGuide/Admin/ServerConfig_editsystemtab.htm?Highlight=interface

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Contributor I
Posts: 31
Registered: ‎02-08-2016

Re: Can`t access to the Login Homepage from Clearpass

Hi,

 

i can`t find the right position where i can change the settings.

It`s a little bit complication for me.

self_registration.JPG

when i go to the tab "Go to Login" i receive the login page. Ok receive it because i`m in the same IP-Subnet right ?

When i try to login via Wifi SSID "Guest" i do not reach the site. Because the guest VLAN is in a different VLAN.

 

Now you told, i can change something, but where exactly ? I`m a noob in this section:-)

Spoiler
 

hope someone can help me.

 

THX

Salvatore

 

MVP
Posts: 1,392
Registered: ‎11-30-2011

Re: Can`t access to the Login Homepage from Clearpass

[ Edited ]

the link already provided shows exactly where:

http://www.arubanetworks.com/techdocs/ClearPass/Aruba_CPPMOnlineHelp/index.htm#CPPM_UserGuide/Admin/ServerConfig_editsystemtab.htm?Highlight=interface

 

this is in the policy manager section, not the guest part.

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