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Contributor II
Posts: 48
Registered: ‎07-22-2009

Captive Portal not working on local controller

I just installed a new local controller. On that controller any clients connecting via 802.1x have no issues, however non can connect via captive portal.

 

On the client I get "Auth server is out of service" and on the controller I get "No server available for AAA client type Web"

 

I have no such issue on the master controller

 

I am on version 6.1.2.8

 

Thanks

Guru Elite
Posts: 20,588
Registered: ‎03-29-2007

Re: Captive Portal not working on local controller

What type of authentication server is this? (radius/ldap)

Login to the gui of the LDAP, server.  Go to the diagnostics tab and use the AAA test server function to test the authentication server you are using.

 



Colin Joseph
Aruba Customer Engineering

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Contributor II
Posts: 48
Registered: ‎07-22-2009

Re: Captive Portal not working on local controller

LDAP

 

I figured out the issue. LDAP servers were in different subnet, and I never set the default gateway on the controller.

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