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Occasional Contributor I

Cisco Phone Clearpass MAB issue

Hi,

 

My environnement is composed of switch Aruba 2930F and Clearpass.

I'm using since 1 month MAB authentification with Avaya phone. It's working correctly.

 

I have a problem when I try with Cisco phone (Phone 7931 with Cisco Call Manager(V9) )

When I plug phone, it is authentificated, phone start correctly. But when I try to call, remote phone ring but I heard no sound and Cisco Phone "freeze".

 

On the switch I issue the command :

sh mac-address [port]

 

And phone is not still authentificated.

Concerning the switch configuration, I'm using a vlan with "voice" setting.

 

Have you got an idea about my problem?

 

Thanks,

 

 

 

 

 

 

 

Re: Cisco Phone Clearpass MAB issue

Can you share the interface config ?
Are you assigning a role ?
Can you share the show port-access clients | include <phone mac address>
Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I

Re: Cisco Phone Clearpass MAB issue

Hi thanks for your reply,

 

No role is assigned, please find in attachment all information that you requested.

 

 

 

 

 

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