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Cisco Phone Clearpass MAB issue

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  • 1.  Cisco Phone Clearpass MAB issue

    Posted Jul 25, 2018 04:18 AM

    Hi,

     

    My environnement is composed of switch Aruba 2930F and Clearpass.

    I'm using since 1 month MAB authentification with Avaya phone. It's working correctly.

     

    I have a problem when I try with Cisco phone (Phone 7931 with Cisco Call Manager(V9) )

    When I plug phone, it is authentificated, phone start correctly. But when I try to call, remote phone ring but I heard no sound and Cisco Phone "freeze".

     

    On the switch I issue the command :

    sh mac-address [port]

     

    And phone is not still authentificated.

    Concerning the switch configuration, I'm using a vlan with "voice" setting.

     

    Have you got an idea about my problem?

     

    Thanks,

     

     

     

     

     

     

     



  • 2.  RE: Cisco Phone Clearpass MAB issue

    Posted Jul 25, 2018 10:10 AM
    Can you share the interface config ?
    Are you assigning a role ?
    Can you share the show port-access clients | include <phone mac address>


  • 3.  RE: Cisco Phone Clearpass MAB issue

    Posted Jul 27, 2018 02:40 AM

    Hi thanks for your reply,

     

    No role is assigned, please find in attachment all information that you requested.

     

     

     

     

     



  • 4.  RE: Cisco Phone Clearpass MAB issue

    Posted Jul 05, 2019 01:36 AM

    Hi Colibri75,

     

    Did you get this resolved? Be interested in how you got it working as I am seeing the same issue.

     

    Regards'