09-07-2014 03:33 AM
Hoppefully someone will be able to help.
We have installed ClearPass Manager to control / Group our Apple Tv's into Buildings.
All has been fine, until we enrolled a large number of IPads onto the Network. E.g. before we enrolled the IPads, all of the correct Apple TV's showed in Air play without a problem.
Now, we have an intermittent problem where some of the Apple T'vs do not show in Air Play.
Would this be down to the amount of Bonjour traffic that is being passed around on the network? Is there anyway to counter act this problem?
09-07-2014 03:44 AM
Are all of the Apple TVs and iPads registered the exact same way?
Do you see the Apple TVs on the controller when you run the command below? Also, do you see the appropriate group/location restrictions in the table?
show airgroup servers verbose
09-07-2014 03:55 AM - edited 09-07-2014 03:57 AM
You can also do a quick check in the GUI.
On the main dashboard screen, go to clients and find the iPad that you're currently troubleshooting. Then click the AirGroup tab and under Far Devices, make sure the AppleTV in question is under "Accessible".
09-14-2014 10:23 PM
Yes that is correct.
Following on from the post above, a restart of the master controller has been completed. Now the ATV's show in the Air Group tab.
Unfortunately we are still getting intermittant problems with ATV's dissaparing / not mirroring.