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Occasional Contributor II

ClearPass Access tracker is empty

I am facing an issue with Access Tracker. Although ClearPass is UP and Running and user are getting authenticated there is no information in Access Tracker. It is completely blank.

 

Any suggestion what might have been wrong? We are on version 6.6.8. 

Guru Elite

Re: ClearPass Access tracker is empty

Are there any days filters enabled?

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II

Re: ClearPass Access tracker is empty

There is no filter enabled. 

Guru Elite

Re: ClearPass Access tracker is empty

Please open a TAC case.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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