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Occasional Contributor II
Posts: 17
Registered: ‎07-02-2013

ClearPass Cluster Up/Down Notification

Is there a way for ClearPass to send email/SMS notification when the Publisher/Subscriber goes down? I have set the Notifications to INFO under Cluster-Wide parameters but could not receive the notification. The SMS/Email configuration is verified working as I am able to do test email/SMS successfully.

MVP
Posts: 226
Registered: ‎03-03-2011

Re: ClearPass Cluster Up/Down Notification

Do you have the "Alert Notification Timeout" value set to anything other than disabled?

David
ACDX #98 | ACMP | ACCP
Occasional Contributor II
Posts: 17
Registered: ‎07-02-2013

Re: ClearPass Cluster Up/Down Notification

Hi David,

Thanks for your kind reply. I have set the timeout to 1 hour but did not receive the alert during the downtime. I received other messages tagged as INFO but can't derive the meaning of it. It looks like "Policy Manager System Alerts triggered with level INFO" and it repeats.

 

Thanks.

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