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Occasional Contributor II

ClearPass Guest Reset Password with previous authentication

Hi community,

 

I have a customer (school) who activated the passwort reset in the CP Guest module.

However, they want to have a check for a special field that is only known to the user before the password is beeing sent in order to prevent that some pupils are resetting passwords of others.

In the installation I realized that only one "global" reset form is available although I have more than one guest registration. Due to this, we blocked the password reset for one of the self-registration pages and used it for the pupil-service only.

I dont see any changes when I change the required fields in the form of the password reset part in the CP Guest. What is missing to activate this additional check?

 

Furthermore I did not find the form that is used for the password reset. I assume that it is hidden and cannot be modified?

 

Thanks a lot.

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