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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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ClearPass Guest Sponsorship enabling account prior to sponsor approval

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  • 1.  ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Aug 07, 2014 04:45 PM

    I have enables Sponsorship for Guest Self Reg.

     

    but the new account created is enabled prior to the sponsors approval?

     

    I can not figure out why this is happening.

     

     



  • 2.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    EMPLOYEE
    Posted Aug 07, 2014 04:47 PM
    It will be created but should be disabled.


  • 3.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Aug 07, 2014 04:57 PM



  • 4.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Aug 07, 2014 05:01 PM

    Sponsor-Screen-Shot.JPG



  • 5.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Aug 11, 2014 01:12 PM

    After a reboot it sarted working fine !!!



  • 6.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Sep 19, 2014 12:25 PM

    I am experiencing the same issue. The sponsor was previously enabled.  I disabled it for an event and have re-enabled it.  I receive the email to approve the guest, but the guest view is Account Status = Enabled and they are able to login successfully without sponsor approval.

     

    Is there a solution other than a reboot of Clearpass?



  • 7.  RE: ClearPass Guest Sponsorship enabling account prior to sponsor approval

    Posted Aug 07, 2014 04:58 PM

    it says it is enabled in the receipt prior to me approving my self?