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Frequent Contributor I

ClearPass Guest adding extra "From" address

I'm having an issue where some of my self registration receipts are getting kicked back, being rejected because of an extra "from" address.

 

This does not happen when I test from Policy Manager Messaging setup, but does when I test from ClearPass Guest.

 

It looks like this in the Email Header:From.JPG

 

Any idea what may be causing this?

 

 

New Contributor

Re: ClearPass Guest adding extra "From" address

This is a known problem and is addresses in 6.7.3.  Sorry for the inconvenience.  Only some email servers complained and it slipped through.

Frequent Contributor I

Re: ClearPass Guest adding extra "From" address

Thanks.

New Contributor

Re: ClearPass Guest adding extra "From" address

Hello,

If you set your emails to plain text then they get delivered fine, it is an issue with using html templates

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