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ClearPass Portal URL
ClearPass Portal URL
02-05-2018 06:13 AM
We are working on a new soluton for campus where students authenciate to 802.11 and then can go to a Clear Pass portal page to register non-802.11 devices like Roku, game consoles, etc. Currently the portal is using a URL that contains IP address and we would like to use something (CNAME) like devices.millsaps.edu. How can we change the URL for the Clear Pass portal?
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:19 AM
Add a CNAME in DNS pointing to your ClearPass VIP and be sure that name is valid in your HTTPS certificate.
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:20 AM
Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:23 AM - edited 02-05-2018 06:24 AM
Victor - yes we are.
Tim - thanks for prompt response. The default URL is https://XXX.XXX.XXX.XXX/guest/auth_login.php. I tried to add a CNAME using this and it does not work.
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:25 AM
You should never be accessing ClearPass by IP. Do you have all the proper A records created for your cluster?
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:28 AM - edited 02-05-2018 06:34 AM
Believe so according to set up guide. If we did not use IP it would use server name which is also not desireable. The issue with the whole thing is we bought support to install and configure when it was Aruba only. We did not install until after HP/Aruba merger and we got left out in the cold with confiuration set up so we are doing it based on guide and this forum. What we thought would be an easy process has turned into a nightmare and we keep hitting walls with Aruba/HP. Sorry - had to vent a little
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:35 AM
Why are FQDNs not desirable? This is required for nearly any product.
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:39 AM
Would not mind a FQDN if we were auto-redirecting to portal page but to tell students to go to https://longservername.XX.XX.edu/guest/auth_login.php was not ideal on campus. Would like to use CNAME like devices.millsaps.edu or something similiar to make it easier to remember but if you are saying we cannot then we may have no choice.
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:41 AM
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Re: ClearPass Portal URL
Re: ClearPass Portal URL
02-05-2018 06:46 AM
Do you have a white paper on this so I can go through and verify this is done properly? Or a link I can find it?
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