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Occasional Contributor I
Posts: 9
Registered: ‎05-07-2013

ClearPass guest renewal for less time than original registration

I have two different guest self registration pages.  One allows the user a 12 hour session and the other one allows the user a 1 week session.  The 12 hour session is working correctly, the issue I have is when the 1 week user expires, and they try to extend/re-register it only extends the user 12 hours.  Below is the expire after field on the form for the 1 week user.

 

expire_after.PNG

 

Any suggestions on this matter will be appreciated, as i have looked everywhere and cannot find the problem with this.

MVP
Posts: 4,174
Registered: ‎07-20-2011

Re: ClearPass guest renewal for less time than original registration

Are you using the same expire_after field for both pages ?

Can you share the post auth enforcement that you are using for 1 week?

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
MVP
Posts: 4,174
Registered: ‎07-20-2011

Re: ClearPass guest renewal for less time than original registration

Are you using the same expire_after field for each page ?
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 9
Registered: ‎05-07-2013

Re: ClearPass guest renewal for less time than original registration

Yes, I am using the same field, but each page has a diffent value.  expire_after_12.PNG

 

 

Occasional Contributor I
Posts: 9
Registered: ‎05-07-2013

Re: ClearPass guest renewal for less time than original registration

I am pretty sure, that im using this one below.  How can you check to be sure?

 

enforcement_profile.PNG

MVP
Posts: 4,174
Registered: ‎07-20-2011

Re: ClearPass guest renewal for less time than original registration

If you are using mac caching you need to apply two different post auth mac caching profiles :
- One for one week
- One for 12 hours
You can apply this based on the guest page name (Source) = /guest/<guest page name>.php
- You can use GuestUser > Source > guest page name (one week) >>>> Post Auth for One Week
- You can use GuestUser > Source > guest page name (12 hours) >>>> Post Auth for 12 Hours
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 9
Registered: ‎05-07-2013

Re: ClearPass guest renewal for less time than original registration

so how would i go about doing that?  

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