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Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

ClearPass update problem

Hello,

 

This morning, I have done the ClearPass 6.2.0 Cumulative Patch 1 update but now I have no more access to the GUI and the Guest part and don't know if the update is correctly done. I can still access the CLI, so is there a command to know if the update is done or something to go further ?

 

Thanks

 

Dimitri

Aruba
Posts: 1,540
Registered: ‎06-12-2012

Re: ClearPass update problem

It does apply a patch to the webserver so first check to see if the services are all running

service status all

Thank You,
Troy

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Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: ClearPass update problem

[ Edited ]

Thank you.

 

Ok so here is the result of the command :

 

services.JPG

Aruba
Posts: 1,540
Registered: ‎06-12-2012

Re: ClearPass update problem

[ Edited ]

run

service restart all

 

It should have shown the services status and it looks like yours are down.

 

showservice.png

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Regular Contributor I
Posts: 279
Registered: ‎02-11-2013

Re: ClearPass update problem

Problem solved after the restart of all services (and the restart of CP because of the update). Thanks for you quick help Troy.

 

Dimitri

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