10-10-2013 07:15 AM
Just running an install of 6.2 CPPM (Guest).
I've just setup a test registration page (all defaults). The odd thing is that once a user registers on it, the account inherits an auto-activation timer (of 120 minutes, see attached shot).
I really don't want this. Does anybody know where to turn it off? 6.0 doesn't do this (I've just checked), and I can't find where it's pulling it from?!?!
Solved! Go to Solution.
10-10-2013 07:17 AM
Note, in the screenshot, I'm running the clock down (shows at 79mins) to see what happens. Assuming it will become enabled?!?! Not good.
10-10-2013 09:03 AM
The start_time field is not enabled, and I haven't changed it from default.
The activation count down has now elapsed on the test account I created. It shows the activation as "36 minutes ago", but the account is still disabled. So I'm less worried about it, but still confused about what it's trying to achieve???
10-10-2013 09:42 PM
A couple things to check.
1. the clock on both the device reg and the CPPM server.
(I did a quick test and set the clock on my pc 7 min behind the server and it showed my account would be active in 7 min) I will have to check with engineering on it.
2. Is sponsor approval on? ( your screen shot shows a red circle over the username which normaly means the account is waiting for approval)
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10-11-2013 05:56 AM
Kudos to Troy!
Although I'd set the NTP server, the customer's internal firewalls were blocking it!!!
Clock was 2 hours in the future!
I've manually set the time for the moment!!!!