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Clearpass Captive Portal browser compatibility

Are there any browser compatibilities or device compatibilities when accessing guest portal  in Clearpass because it's not redirecting automatically in all our guest users mostly mac book users? Thank you! 

Frequent Contributor II

Re: Clearpass Captive Portal browser compatibility

Have you enabled CNA bypass or used ACLs to whitelist URLs that android use to test internetn connectivity? If any of these has been configured, this is the expected behavior. User will have to open a browser, type a URL to get redirected to the ClearPass guest portal.

 

JayBee
ACDX | ACCX| CCIE (RnS/SP,DC) | ACCP | ACMP | ACSA | ACMA | JNCIS | JNCIA
If the provided solution resolves your issue, please mark it as accepted solution to help others.
Guru Elite

Re: Clearpass Captive Portal browser compatibility

Captive portal browsers should be treated as best effort. They constantly break and then work again across various OS releases.


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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