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Contributor I
Posts: 44
Registered: ‎03-10-2014

Clearpass Cluster sync between Publisher and Subscriber

Dear all experts,

 

Right now i'm implementing Clearpass cluster (2 CPPMs 25 K VA) with ClearPass Policy Manager 6.4.0.66263 and i have some issues like these:

1. When i went to Dashboard and drag "System Summary"  drop to right hand screen. It couldn't show any information like an attachment file. And it show an error like "No System summary info available". How can i fix it?

2. Cluster status on Publisher is good , however when i configured some things such Administration > Server Configuration > Select CPPM Publisher > Service Parameters > Clearpass system service > Enable Host Header Check to "TRUE". And i save it. When i checked on CPPM2 (Subscriber mode), "Enable Host header check" still be "False". So i'm not sure for cluster , some configurations on Publisher and subscriber must separately configured right?

 

Thanks and regards,

 

 

Contributor I
Posts: 44
Registered: ‎03-10-2014

Re: Clearpass Cluster sync between Publisher and Subscriber

Sorry i forgot to attach file. Pleaes regards from my attahcment file.

MVP
Posts: 4,307
Registered: ‎07-20-2011

Re: Clearpass Cluster sync between Publisher and Subscriber

I suggest you finish installing all the patches up to latest on both servers
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor I
Posts: 44
Registered: ‎03-10-2014

Re: Clearpass Cluster sync between Publisher and Subscriber

Thanks for your kindly advice. However due to it's cluster configuration, so how i upgrade the patch. Must i disable cluster feature between Publisher and subscriber first. Or i can upgrade immediatly.

Moderator
Posts: 495
Registered: ‎11-09-2012

Re: Clearpass Cluster sync between Publisher and Subscriber

Please follow the guidelines we publish within the Release Notes.

 

 


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

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Contributor I
Posts: 44
Registered: ‎03-10-2014

Re: Clearpass Cluster sync between Publisher and Subscriber

Hi I already upgraded to the lastest version ( 6.4.4.70162) , however it still can't show any information for "System Summary" like an attachment file. Could you please advice me how to do for the next?

 

Thanks and regards,

 

MVP
Posts: 371
Registered: ‎01-14-2010

Re: Clearpass Cluster sync between Publisher and Subscriber

Hi Casnov999,

 

If you go to Administration > Server Manager > Server Configuration

 

Do each of your servers have the checkboxes enabled like attached screenshot? Only the Publisher will be the Insight Master.

 

Hope it helps!

 

-Mike

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