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Clearpass CoA issue with HP

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  • 1.  Clearpass CoA issue with HP

    Posted Nov 05, 2014 03:16 PM

    Hello,

    I am having some issues with CoA on a HP E3800.

     I configured the switch to do EAP-radius authentications on port 23 and that works fine. However, when a submit a change status it fails. 

    CoA port: 3799 on both ClearPass and Hp switch

     

     

    show run output :

    radius-server host 10.0.0.156 key "arubahptest"

    aaa accounting commands interim-update radius
    aaa authorization commands radius
    aaa authentication port-access eap-radius
    aaa port-access authenticator 23
    aaa port-access authenticator active

     

    Change status.PNG

    Failed.PNG

     

    Has anyone else ran into a similar issue ?



  • 2.  RE: Clearpass CoA issue with HP

    EMPLOYEE
    Posted Nov 05, 2014 03:21 PM

    Did you verify that the switch supports it?

    Also, most switches require that you enable CoA.


  • 3.  RE: Clearpass CoA issue with HP

    Posted Nov 05, 2014 03:26 PM

    2014-11-05 15_23_01-ClearPass Policy Manager - Aruba Networks.png

     

    2014-11-05 15_24_49-vendor_HP.png



  • 4.  RE: Clearpass CoA issue with HP

    Posted Nov 05, 2014 03:54 PM

    * Make sure the IETF:NAS-IP-Address attribute matches the IP you have defined for the device in CPPM
    * Make sure you have selected the correct vendor + enabled CoA in the CPPM device

    * Make sure CoA is enabled for the CPPM IP on the switch

     

    For HP ProCurve related 802.1X see this great wiki page at FreeRADIUS wiki: http://wiki.freeradius.org/vendor/HP#RFC-3576-Change-of-Authorisation-&-Disconnect-Message



  • 5.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 10:41 AM

    I have checked the following items listed above and still no success. I did check and hp states they support coa. any other gotchas?



  • 6.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 01:22 PM

    HP 3800 supports CoA yes. I have had this working with HP ProCurve 3500/5400/8200 series, but 3800 should be in the same family.

     

    Are you sure have configured CoA (or dynamic-author) correctly on the HP 3800? Can you paste the relevant config?

     

    You can also try and enable accounting on the HP 3800 and see if that changes anything.

     

    Do you see anything in the logging of the HP 3800? ("show log -r")

     

    Also, if all fails, you can check with a packet capture if CPPM is sending the correct request.



  • 7.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 01:30 PM

    This should work , I tested this out with 3800 recently with no issues



  • 8.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 02:09 PM

    hostname "HP-3800-48G-PoEP-4SFP+"
    module 1 type j9574y
    module 2 type j9574x
    radius-server host 10.0.0.156 dyn-authorization
    radius-server host 10.0.0.156 key "arubahptest"
    radius-server key "arubahptest"
    ip default-gateway 10.0.0.254
    ip route 0.0.0.0 0.0.0.0 10.0.0.254
    ip routing

    aaa accounting commands interim-update radius
    aaa authorization commands radius
    aaa authentication port-access eap-radius
    aaa port-access authenticator 23
    aaa port-access authenticator active
    oobm



  • 9.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 02:17 PM

    Does this switch have multiple IP addresses? What is the value of the Radius:IETF:NAS-IP-Address attribute?

     

    Can you post snippets from the request in the access tracker?



  • 10.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 02:24 PM

    ssss.PNG



  • 11.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 03:03 PM

    Can you post a screenshot from the related Device configuration in CPPM? (the RADIUS client, being the switch)



  • 12.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 03:41 PM
    Is there a firewall in between blocking these by any chance ?


  • 13.  RE: Clearpass CoA issue with HP

    EMPLOYEE
    Posted Nov 06, 2014 06:06 PM

    If you run:

     

    show radius

     does it say Yes in the DM/CoA column for the server?

     

     

     



  • 14.  RE: Clearpass CoA issue with HP

    Posted Nov 06, 2014 07:17 PM

    There is no firewall between the switch and the server. The ClearPass server is connected to the same switch that the test PC is on. In ClearPass policy manager, the device was added using the correct phrase and the same coa port with correct vendor selected.


    HP-3800-48G-PoEP-4SFP+# show radius

    Status and Counters - General RADIUS Information

    Deadtime(min) : 0
    Timeout(secs) : 5
    Retransmit Attempts : 3
    Global Encryption Key : arubaiswarm
    Dynamic Authorization UDP Port : 3799
    Source IP Selection : Outgoing Interface

    Auth Acct DM/ Time |
    Server IP Addr Port Port CoA Window | Encryption Key OOBM
    --------------- ---- ---- --- ------ + -------------------------------- ----
    10.0.0.156 1812 1813 Yes 300 | arubaiswarm No



  • 15.  RE: Clearpass CoA issue with HP

    Posted Nov 07, 2014 05:32 AM

    Did you add the device in CPPM using the unique IP (/32) or did you add a subnet? (like a /24)



  • 16.  RE: Clearpass CoA issue with HP

    Posted Nov 14, 2014 01:45 PM

    I set up debugging on the switch and got the following output:

     

    HP-3800-48G-PoEP-4SFP+(config)# show debug buffer -r
    0155:00:02:03.25 RAD tRadiusR:DISCONNECT REQUEST id: 168 from 10.0.0.156
    DROPPED, Event-Timestamp Attribute is either missing or is not current.
    0155:00:02:03.25 RAD tRadiusR:DISCONNECT REQUEST id: 168 from 10.0.0.156
    received.



  • 17.  RE: Clearpass CoA issue with HP

    Posted Nov 14, 2014 02:10 PM

    Do you have NTP configured on the switch?



  • 18.  RE: Clearpass CoA issue with HP

    Posted Nov 14, 2014 02:14 PM
    No, but the clock is set to the correct time and date.


  • 19.  RE: Clearpass CoA issue with HP

    Posted Nov 14, 2014 02:16 PM

    Hmm. Maybe you should open up a TAC case at Aruba. Its unclear if ClearPass is sending something incorrectly or if the HP switch is handling the request incorrectly.



  • 20.  RE: Clearpass CoA issue with HP

    Posted May 12, 2015 10:47 AM

    Just though I would update this:

    I cant remeber which code I was on but after upgrading clearpass to 5.0 the COA with HP worked.