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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass Guest Active Session Timeout

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  • 1.  Clearpass Guest Active Session Timeout

    Posted Dec 17, 2014 11:32 AM

    We are using Clearpass 6.4.0

     

    We are seeing high session count from our Guest users. Every time a new users joins the network it creates a new session that doesn't seem to ever time out.

     

     

    We have a captive portal setup that only requires an acceptance of our AUP to proceed. We use a local user (GuestAuth) to authenticate to Guest. 

     

    The problem we see is each user that connects, creates a new session. The number of sessions just continues to grow. 

     

     

    How can we expire sessions that are >24Hours?



  • 2.  RE: Clearpass Guest Active Session Timeout

    Posted Dec 17, 2014 11:42 AM

    Do you have Interim Accouting enabled ?



  • 3.  RE: Clearpass Guest Active Session Timeout

    Posted Dec 17, 2014 11:48 AM

    I can't remember off the top of my head where interim accounting is located in the profile. Could you direct me please? I'd like to verify before I give an answer.

     

     

    EDIT:

     

    I found it. Configuration > Wireless > AP Configuration >  Wireless LAN > Virtual AP > {VAP Profile} > AAA

     

     

     

    And yes. Interim accounting is enabled. 

     

     

     

    Should I have User Idle timeout enabled and a time specified? Would that make a difference?



  • 4.  RE: Clearpass Guest Active Session Timeout

    Posted Dec 17, 2014 12:23 PM

    2014-12-17 12_22_01-ClearPass Policy Manager - Aruba Networks.png

     

    2014-12-17 12_20_33-Authentication Profiles.png

     

     



  • 5.  RE: Clearpass Guest Active Session Timeout

    Posted Dec 17, 2014 12:47 PM

    Yes it is enabled on the Controller and on CPPM. 

     

     



  • 6.  RE: Clearpass Guest Active Session Timeout
    Best Answer

    Posted Dec 17, 2014 01:15 PM

    You add this into your policy

     

    2014-12-17 13_14_22-ClearPass Policy Manager - Aruba Networks.png

     

     

    2014-12-17 13_14_22-ClearPass Policy Manager - Aruba Networks.png